A: Yes, we do provide free shipping to the following countries for orders exceeding a certain amount.
For orders more than AED 149 in UAE.
For orders more than SAR 149 in KSA.
For orders more than KWD 70 in Kuwait.
Q: How do I track my order?
A: To track your placed order or returns, go to ‘Track Your Order’ and follow the steps.
Shippable Areas
Q: Which countries do you ship to?
A: We ship to the following countries: United Arab Emirates, Kingdom of Saudi Arabia and Kuwait. For more information, visit our Shipping Policy page.
Delivery Information
Q: Are any documents required upon receiving the shipment?
A: For prepaid orders, a signature is required upon the receipt of the shipment. For Cash On Delivery Orders, a signature may or may not be taken.
Q: What happens if there is a delay in the delivery?
A: Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Dropkick is not responsible for any delays caused by customs clearance processes. For more information, visit our Shipping Policy page.
Q: How do I cancel my order?
A: Registered users can cancel order by logging into your account and going to ‘My Orders’. Or for guest users, by going to the ‘Track Your Order’ page. You can only cancel your order up until any item in the order has been shipped. If any of the items have been shipped, your order can no longer be cancelled.
Are you sure you want to remove this item?
Are you sure you want to remove this item?
Communication Preference
Keep yourself informed about our products, services, exciting promotions, and brands by simply clicking 'I Accept' below.
Rest assured that we handle your information with the highest level of privacy and security. If you want to modify your preferences, go to My Account - Communication preferences or get in touch with us at privacy@gmg.com.
UAE
